Terms of Service

Service Description

BacklinkMastery is a backlink monitoring platform designed for SEO agencies, consultants and digital marketing professionals. The service allows you to monitor the status of a domain's backlinks, detect link losses, and generate analysis reports. BacklinkMastery does not guarantee absolute accuracy of real-time data and remains an informational tool based on third-party APIs.

Account Creation and Use

To use BacklinkMastery, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your password and all access made through your account. All activity through your account is attributed to you. You agree to use the service in compliance with the law, this policy and our acceptable use policies. Accounts inactive for 12 months may be deleted without notice.

Subscription and Pricing

BacklinkMastery offers multiple subscription plans. Please see our pricing page for current details.

• Pricing: Prices are displayed in euros (€). For consumers in the European Union and for businesses established in France, they include French VAT at 20%. For businesses established in another EU Member State that provide a valid VAT number, the reverse-charge mechanism applies (Article 196 of Directive 2006/112/EC): no VAT is invoiced and the displayed price is charged excluding VAT. For customers established outside the European Union, VAT is not applicable. Prices may be changed at any time, with 30 days' prior notice. Changes will only apply to new subscriptions or future renewals.
• Billing and Payment: Billing is processed via Stripe. Fees are deducted automatically at each renewal (monthly or annually depending on your choice). Invoices are sent by email and kept in your account. In case of payment failure, service will be suspended after 3 days. You are responsible for keeping your payment information up to date.
• Commitment Term: Monthly subscriptions can be cancelled at any time without commitment. Annual subscriptions are committed for 12 months; cancellation during the period results in loss of prorated refund guarantee (see cancellation clause below).
• Cancellation: You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refund for partial month/year use will be granted, except legal right of withdrawal.

Right of Withdrawal

In accordance with Directive 2011/83/EU, you have a right of withdrawal of 14 calendar days from the conclusion of this contract, except legal exceptions (digital services started with consent). To exercise this right, contact us by email at support@backlink-mastery.com with mention of your withdrawal request. Data processed until withdrawal will be retained according to our privacy policy.

Acceptable Use Policy

You agree to use BacklinkMastery in compliance with the law and good practice. The following are prohibited: - Scraping or unauthorized access to the platform - Monitoring of third-party domains or backlinks without the owner's authorization - Collection or transmission of sensitive personal data without consent - Copyright or intellectual property infringement - Spam, phishing, or any malicious activity - Use of proxy or VPN to bypass limitations - Account sharing or service reselling Violation of these rules will result in immediate account suspension or deletion.

Warranty of Conformity

BacklinkMastery commits to providing a service conforming to the description. We guarantee general service operation according to its specifications. However, the platform relies on data provided by third parties (APIs, external services); we do not guarantee 100% absolute accuracy of this data.

Limitation of Liability

While we make every effort to ensure smooth service operation, BacklinkMastery is provided as-is without specific uptime guarantees depending on the plan. In no event will Visicrea be liable for indirect, consequential, punitive or special damages resulting from the use or inability to use the service, even if notified of the possibility of such damages. Visicrea's total liability to you, for any cause whatsoever, will not exceed the amount you paid over the last 12 months for the service.

Termination by Visicrea

Visicrea reserves the right to suspend or terminate your account if: - You violate these terms of service - You engage in illegal activity or violate acceptable use - You pose a risk to the security of the service or other users - Your account fails multiple payments - You do not pay billed fees In case of justified termination, no refund will be granted. You will be notified by email and have 30 days to retrieve your data.

Governing Law and Jurisdiction

These terms are governed by French law, regardless of your place of residence. Any dispute arising from this use falls under the exclusive jurisdiction of the Commercial Court of Saint-Étienne (France). An attempt at amicable resolution is recommended before any legal action. For consumers, a consumer mediator may intervene: CNPM Médiation Consommation, 27 avenue de la Libération, 42400 Saint-Chamond (https://cnpm-mediation-consommation.eu).

Changes to Terms

Visicrea reserves the right to modify these terms at any time. Material changes will be notified by email at least 30 days before they take effect. Continued use of the service after this notification implies your acceptance of the modifications. Minor changes (typo corrections, clarifications) may be applied immediately.